connecteddale

Strategy Coach — Clarity + Alignment

Benchmarking

Purpose

Compare performance against best-in-class standards

How to Use

Based on the Meta-Coaching Benchmarking model. 1. Define the specific competency to be benchmarked. 2. Identify the best practitioners of that competency. 3. Observe or interview them to capture the component behaviours at different skill levels. 4. Build a rubric with observable criteria at each level (e.g., 1-5 scale). 5. Use the rubric to measure current state in a session or role-play. 6. Design targeted development activities to close the gap.

Created by Robert Camp / Xerox (1989)

When to Use

This tool is suited to the following coaching and facilitation contexts:

Context Relevant
Individual Coaching
Team Coaching
Leadership Development
Facilitation / Workshop
Online / Virtual