Benchmarking
Purpose
Compare performance against best-in-class standards
How to Use
Based on the Meta-Coaching Benchmarking model. 1. Define the specific competency to be benchmarked. 2. Identify the best practitioners of that competency. 3. Observe or interview them to capture the component behaviours at different skill levels. 4. Build a rubric with observable criteria at each level (e.g., 1-5 scale). 5. Use the rubric to measure current state in a session or role-play. 6. Design targeted development activities to close the gap.
Created by Robert Camp / Xerox (1989)
When to Use
This tool is suited to the following coaching and facilitation contexts:
| Context | Relevant |
|---|---|
| Individual Coaching | |
| Team Coaching | |
| Leadership Development | |
| Facilitation / Workshop | |
| Online / Virtual |