Q12
Purpose
Measure and improve team engagement through 12 core questions
How to Use
From Gallup Q12 PDF. 1. Administer the 12 Gallup questions to a team as a survey. 2. Questions cover: Basic Needs (Q1-2: clear expectations, right tools), Management Support (Q3-4: strengths focus, recognition), Teamwork (Q5-8: mission, commitment), Growth (Q9-12: learning, progress, relationships). 3. Score each question (1-5) and generate team averages. 4. Identify the lowest-scoring questions. 5. Hold team conversations about what would raise the score by half a point. 6. Build specific team practices to address the gaps.
Created by Gallup (Marcus Buckingham & Curt Coffman)
When to Use
This tool is suited to the following coaching and facilitation contexts:
| Context | Relevant |
|---|---|
| Individual Coaching | |
| Team Coaching | |
| Leadership Development | |
| Facilitation / Workshop | |
| Online / Virtual |